We purchased this plan from Slumberland when buying a large amount of furniture. We were told that it covered replacement or repair on any of the pieces for just about anything with the exception of pet damage. Well, I just called to use my warranty and was first asked...Read more
Shop elsewhere.... pretty weak Customer No-Service when they made big mistake.... Special ordered Sleeper Sofa....Unwrapped it, went to make bed and found NO MATTRESS... OK, mistakes happen; my expectation is they own it and fix it.....very passive response (must...Read more
We purchased this $3000 couch in May and by November, the leather was "peeling" The leather is coming off on the seat and on the seam. It is also peeling off underneath the back cushion on the seat as well (where no one even sits). When we purchased this couch, we were...Read more
Slumberland Furniture - Bedbugs
I have bought a mattress in Slumberland in Joplin MO the store right next to walmart and Hobby Lobby. And it has bedbugs.. My EW BED.. I never had any problem with my old mattress and now with the new matress i have found several of bedbugs at night.. Buyers beware.
Slumberland Furniture - Poor quality couch
I purchased a custom sectional two months ago and the scenes of the counter already not lining up.
Delivery Service Review
Beds took 6 weeks to receive, was promised 2. 8 weeks for head boards, no hardware. No concern for the inconvenience they caused. Poor customer service. Will never step foot in store again. JOKE!
Short Review on March 23, 2017
Really disappointed in your guyses customer service I had a question she didn't really help me with
We ordered a living room set in June 2017 after seeing it in the store. It looked smaller on the show floor and when it was delivered it all wouldn't fit in our living room. We had to place the chair in the family room as it didn't fit. We told the delivery people to...Read more
- Price and the veterans discount
I didn't like
- Return policy and customer service
- Way this was handled
First of all they are very dishonest. The sales person told me I could do as many reselects as needed until we found the perfect mattress for us. For that reason I started at the lower end and chose a $1300 mattress first. I even laughed with the sales person and told...Read more
In 2016 i purchased a recliner from Slumberland in St Louis mo. I had it about two weeks when the leather, pleather, or plastic ( which ever it was ). Started to rip and tear up around where my head would lay. I called Slumberland it took some debating with the manager...Read more
Unfortunately, we purchased a top of the line bed from Slumberland after doing price comparisons & found this Stearns & Foster to be @ $600 cheaper than competitors. After a few nites of sleeping on this 'rock' and waking up fatigued as tho I had not slept and achy...Read more
I bought my living room furniture from Slumberland in Cape Girardeau Missouri. I was hit with a sales pitch for the Montage insurance. I bought the insurance because it was supposed to cover any damage except pet damage. I turned in a claim 2 months ago. I received a...Read more
Don't but the care plan for your furniture as we did, costing up 397.00 for a 4000.00 sectional. Ryan at the Fort Dodge Iowa Slumberland told us everything was covered for 5 years. When we called the company 2 years later they told us they didn't cover the frame work....Read more
- Sectional i purchased
TERRIBLE, LYING SALES - As I spent over $3K on custom furniture, sales man confirming the material I picked will uphold 2nd to leather, and will with stand two small dogs for years. Well, after a 1 year, the material is so thin, that holes will be forming shortly,...Read more
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