Slumberland Furniture - Review about Simmons Brampton Plush Collection Mattress from Minneapolis, Minnesota
I recently bought a full size Brampton brand mattress set from the Saint Paul MN store.I called the store before I arrived to pick up the mattress set to verify if it was ready to b picked up and they said yes however when I got to the store only the mattress was there.
They told me they would give me a$39 credit if I went to the little Canada store to pick up the box spring and since it was days before Christmas and it was my son's Christmas gift (a new bedroom set) I agreed to go pick it up. Once I got it I drove home and pulled the box spring off the flat bed truck and seen bed bugs, blood and eggs on side of the box spring, and the skin/shells of bed bugs.
When I called them and complained they told me that they apologize but if it is in fact infested with bed bugs they do not want it in their truck so I would need to find a way to get it back to them.After arguing with them I was finally able to get my money back for the box spring only and had to argue with them again to get a bed bug protective encasement.
More Review Details
|Diversity of Products or Services|
|Value for money|
- Reason of review:
- Damaged or defective
- Product or service
- Simmons Brampton Plush Collection Mattress
- Review category
- Furniture and Decor
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