Slumberland Furniture - Italian Leather couch and chair set Kensington Collection

1 of 65 Slumberland Furniture reviews

All seams on the chair the dye is all coming off to an ugly white colored leather underneath.Barely any use to the chair.

I contacted Slumberland and they said normal wear and tear and no warranty. Seriously? We don't have kids and only sit in the chair off and on and it already looks like we have had it for 20 years. Salesman bragged up how good this set was.

All lies to make a sale.I have been passed around and around from one person to the next and each keep saying to talk to the next person and I guess it is our fault.

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  • What I liked
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  • What I disliked
    • Way this was handled

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
$1039
Product or service
Kensington Collection
Review category
Furniture and Decor
review #944706 by

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1 of 65 Slumberland Furniture reviews
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Anonymous

Nov 26 #1246168 Eau Claire, Wisconsin, United States

Slumberland after telling me (!) it was a possible factory defect which is not covered under any warranties, (2) it is all our fault the seams wore off. Even after telling them I only use the chair very seldom. Finally they did give us a check for $200 to see if someone can redye the seams to make them acceptable.

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