We purchased this $3000 couch in May and by November, the leather was "peeling" The leather is coming off on the seat and on the seam. It is also peeling off underneath the back cushion on the seat as well (where no one even sits).
When we purchased this couch, we were told that this leather is their top of the line and that it is very durable and will last for years. We called customer service and they said since it wasn't a manufacturer defect, they will not be repairing or replacing.
We have purchased a lot of furniture with them over the years and will not be shopping there anymore!!!! Very Disappointed!!!!!
Product or Service Mentioned: Slumberland Furniture Sofa.
Reason of review: Bad quality.
Monetary Loss: $3000.
Preferred solution: repair.
I didn't like: Customer service.