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Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
All seams on the chair the dye is all coming off to an ugly white colored leather underneath. Barely any use to the chair. I contacted Slumberland and they said normal wear and tear and no warranty. Seriously? We don't have kids and only sit in the chair off and on and...
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Anonymous
Anonymous

Slumberland after telling me (!) it was a possible factory defect which is not covered under any warranties, (2) it is all our fault the seams wore off. Even after telling ...

1.8
I didn't like
  • Way this was handled
#944706
Reply to reviews
I ordered the loveseat and recliner on September 5th, 2016, and was told it would be 3 to 4 weeks. I called back the end of September and was told the 1st week of October. I called back today, the 7th of October and was told the 1st of November. I am very disappointed...
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Anonymous
Ginny

This is the worse possible place to buy furniture from. If you can get your money back do it!!! Run! Go somewhere else! I bought their Italian leather furniture and it is tras...

Anonymous
Anonymous

We purchased the same collection and were told 6 to 8 weeks. WE purchased the Labor Day weekend also. Being delivered today.

1.0
Macomb, Illinois
I liked
  • Rhodes collection
I didn't like
  • Way this was handled
#932639
Reply to reviews
Here is what I learned. Myself and my wife bought over 12k in furniture paid it all up front. They didn't deliver on the scheduled time and when we paid can you believe even with a Cashiers Check from the bank they said there would be a ten day hold and furniture...
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2.2
I didn't like
  • How they handled my payment
  • Customer service
  • Way this was handled
#930365
Reply to reviews

Slumberland Furniture Customer Care Review

Slumberland Furniture
#949706
3.2
Details
Grand island and Kearney have the worst owner. She is so rude to customers when you go in either store. I will never buy from them again nor will any of my friends and family. I will make sure of it. Worst experience ever.
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Delivery Service
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Exchange, Refund and Cancellation Policy
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Slumberland Furniture Customer Care Review

Slumberland Furniture
#948177
1.2
Details
I bought a mattress and it is broken after owning less than a year. Slumberland expects me to pay $35 for an employee to come to my home and take photos. I sent photos following their specifications and they keep finding excuses to nit accept them. Customer Service is rude. I will never buy from them again.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Mattress Review

Slumberland Furniture
#836598
1.2
Details
I bought a mattress. for my son which was not firm enough for him. We called Slumberland in Sioux Falls, SD and asked to exchange it . They would not let us exchange it! What a way to treat your customers! I will never purchase any of my furniture at Slumberland again . Worst customer service ever!!!!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Furniture Review

Slumberland Furniture
#689019
3.7
Details
I ordered an item for my wife for our anniversary under my name and phone number for a suprise. Somehow the store ended up calling my wife repeatedly when the item came in and ruined the suprise. They spent more time worrying about getting a few dollars of commission insted of listening to what i needed and what i was buying the item for. Very disappointed
Comment
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Reliability
Style and Design
Website
I went looking for a good mattress after having major back surgery. I had told the salesman that I had did a test on line at Simmons.com and I needed a plush mattress. I was hoping he would be able to explain the differences in mattresses but did not explain...
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#923602
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Worst experience ever! Three people lied about the warranty and what it covers. If I had known it didn't cover scratches I would have never have purchased the furniture! They even agreed they informed me wrongly. It was a nightmare from the beginning after a guy tied...
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1.0
#923582
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The St Paul, MN store sold me a bed frame with bed bugs in it and is refusing to take care of the problem. $3000 + out of pocket plus not sleeping and busting *** for 3 weeks dealing with the problem. Plus the cost of the bed. Everyone should know that these items...
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1.0
#916676
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I bought a bed from slumberland along with three thousand dollars worth of livingroom furniture. I had the sealy mattress for one day, and decided it was the worst bed I had ever slept on. When two people sleep on it the middle falls in. You end up rolling into each...
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1.8
Long Lake, Minnesota
#915770
Reply to reviews
BED BUGS Slumberland Furniture Clearance stores sell customer returned items. i know this because I did call them and verified it. I now have bed bugs from a wood bed frame i purchased from them. After initially stating they would do something about it, their...
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1.0
#914122
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I have purchased many pieces of furniture from Summerland recently I purchased a love seat that turns into a sleeper and a recliner I was very upset with the delivery man who damaged my house while trying to deliver the love seat the love seat opens up and it has a big...
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#906904
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I also was contacted by Slumberland after buying the protection plan for 200 dollars or 1 penny less than that, and when asked what I needed to have fixed, I told them the chair which I bought in 2011 and after 3 days it broke so I immediately called Slumberland where...
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1.3
West Saint Paul, Minnesota
I didn't like
  • Furniture protection plan is a scam
#883109
Reply to reviews