filters
state:
Show
city:
Show
product:
Show
Shop elsewhere.... pretty weak Customer No-Service when they made big mistake.... Special ordered Sleeper Sofa....Unwrapped it, went to make bed and found NO MATTRESS... OK, mistakes happen; my expectation is they own it and fix it.....very passive response (must...
Read more
#1161542
Reply to reviews
Slumberland Furniture - DO NOT BUY THIS COUCH (pics included)
Slumberland Furniture - DO NOT BUY THIS COUCH (pics included)
Slumberland Furniture - DO NOT BUY THIS COUCH (pics included)
We purchased this $3000 couch in May and by November, the leather was "peeling" The leather is coming off on the seat and on the seam. It is also peeling off underneath the back cushion on the seat as well (where no one even sits). When we purchased this couch, we were...
Read more
1.0
I didn't like
  • Customer service
#1139854
Reply to reviews
We ordered a living room set in June 2017 after seeing it in the store. It looked smaller on the show floor and when it was delivered it all wouldn't fit in our living room. We had to place the chair in the family room as it didn't fit. We told the delivery people to...
Read more
Anonymous
Smitty

" It looked smaller on the show floor and when it was delivered it all wouldn't fit "Bet you don't buy live Christmas trees.That's rule number one when buying things - they al...

2.4
I liked
  • Price and the veterans discount
I didn't like
  • Return policy and customer service
  • Way this was handled
#1125588
Reply to reviews
Show

Slumberland Furniture - Bedbugs

I have bought a mattress in Slumberland in Joplin MO the store right next to walmart and Hobby Lobby. And it has bedbugs.. My EW BED.. I never had any problem with my old mattress and now with the new matress i have found several of bedbugs at night.. Buyers beware.
#1120290
Reply to reviews
First of all they are very dishonest. The sales person told me I could do as many reselects as needed until we found the perfect mattress for us. For that reason I started at the lower end and chose a $1300 mattress first. I even laughed with the sales person and told...
Read more
1.5
Product
#1118182
Reply to reviews
In 2016 i purchased a recliner from Slumberland in St Louis mo. I had it about two weeks when the leather, pleather, or plastic ( which ever it was ). Started to rip and tear up around where my head would lay. I called Slumberland it took some debating with the manager...
Read more
1.1
#1082400
Reply to reviews
Unfortunately, we purchased a top of the line bed from Slumberland after doing price comparisons & found this Stearns & Foster to be @ $600 cheaper than competitors. After a few nites of sleeping on this 'rock' and waking up fatigued as tho I had not slept and achy...
Read more
1.0
I didn't like
  • Bed exchange policy
#1074322
Reply to reviews
Show

Slumberland Furniture - Poor quality couch

I purchased a custom sectional two months ago and the scenes of the counter already not lining up.
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Bozeman, Montana Province
Product
#1059966
Reply to reviews
I bought my living room furniture from Slumberland in Cape Girardeau Missouri. I was hit with a sales pitch for the Montage insurance. I bought the insurance because it was supposed to cover any damage except pet damage. I turned in a claim 2 months ago. I received a...
Read more
1.0
I didn't like
  • Way this was handled
#1045512
Reply to reviews
Show

Delivery Service Review

Beds took 6 weeks to receive, was promised 2. 8 weeks for head boards, no hardware. No concern for the inconvenience they caused. Poor customer service. Will never step foot in store again. JOKE!
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1029749
Reply to reviews