My wife and I purchased a James Sofa from Slumberland in March of 2016, after 2 mounts the seat cushion on the right side started to sag. A tech came and check and ordered a new seat, another 2 months we got a new seat cushion, but while waiting for the right seat the...Read more
We purchased a two couches that were a mixed leather blend as well as a 5 Year Warranty that went along with it. The salesman at the time assured us that these were "ten year couches, we didn't even need the warranty, etc." Now, 5 years later the couches shed so much...Read more
My mother special ordered a Lazboy recliner rocker! The fumes emitting from it were making her quite ill! I had to remove the recliner from her apartment after only two hours! I brought the chair to my house, but am experiencing the same symptoms! The chair is...Read more
Slumberland Furniture Customer Care Review
Grand island and Kearney have the worst owner. She is so rude to customers when you go in either store. I will never buy from them again nor will any of my friends and family. I will make sure of it. Worst experience ever.
Slumberland Furniture Customer Care Review
I bought a mattress and it is broken after owning less than a year. Slumberland expects me to pay $35 for an employee to come to my home and take photos. I sent photos following their specifications and they keep finding excuses to nit accept them. Customer Service is rude. I will never buy from them again.
I bought a mattress. for my son which was not firm enough for him. We called Slumberland in Sioux Falls, SD and asked to exchange it . They would not let us exchange it! What a way to treat your customers! I will never purchase any of my furniture at Slumberland again . Worst customer service ever!!!!
I ordered an item for my wife for our anniversary under my name and phone number for a suprise. Somehow the store ended up calling my wife repeatedly when the item came in and ruined the suprise. They spent more time worrying about getting a few dollars of commission insted of listening to what i needed and what i was buying the item for. Very disappointed
All seams on the chair the dye is all coming off to an ugly white colored leather underneath. Barely any use to the chair. I contacted Slumberland and they said normal wear and tear and no warranty. Seriously? We don't have kids and only sit in the chair off and on and...Read more
I ordered the loveseat and recliner on September 5th, 2016, and was told it would be 3 to 4 weeks. I called back the end of September and was told the 1st week of October. I called back today, the 7th of October and was told the 1st of November. I am very disappointed...Read more
- Rhodes collection
I didn't like
- Way this was handled
Here is what I learned. Myself and my wife bought over 12k in furniture paid it all up front. They didn't deliver on the scheduled time and when we paid can you believe even with a Cashiers Check from the bank they said there would be a ten day hold and furniture...Read more
I went looking for a good mattress after having major back surgery. I had told the salesman that I had did a test on line at Simmons.com and I needed a plush mattress. I was hoping he would be able to explain the differences in mattresses but did not explain...Read more
Worst experience ever! Three people lied about the warranty and what it covers. If I had known it didn't cover scratches I would have never have purchased the furniture! They even agreed they informed me wrongly. It was a nightmare from the beginning after a guy tied...Read more
The St Paul, MN store sold me a bed frame with bed bugs in it and is refusing to take care of the problem. $3000 + out of pocket plus not sleeping and busting *** for 3 weeks dealing with the problem. Plus the cost of the bed. Everyone should know that these items...Read more
I bought a bed from slumberland along with three thousand dollars worth of livingroom furniture. I had the sealy mattress for one day, and decided it was the worst bed I had ever slept on. When two people sleep on it the middle falls in. You end up rolling into each...Read more
Long Lake, Minnesota
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