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In 2016 i purchased a recliner from Slumberland in St Louis mo. I had it about two weeks when the leather, pleather, or plastic ( which ever it was ). Started to rip and tear up around where my head would lay. I called Slumberland it took some debating with the manager...
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1.1
#1082400
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Unfortunately, we purchased a top of the line bed from Slumberland after doing price comparisons & found this Stearns & Foster to be @ $600 cheaper than competitors. After a few nites of sleeping on this 'rock' and waking up fatigued as tho I had not slept and achy...
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1.0
I didn't like
  • Bed exchange policy
#1074322
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I bought my living room furniture from Slumberland in Cape Girardeau Missouri. I was hit with a sales pitch for the Montage insurance. I bought the insurance because it was supposed to cover any damage except pet damage. I turned in a claim 2 months ago. I received a...
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1.0
I didn't like
  • Way this was handled
#1045512
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Slumberland Furniture - Poor quality couch

Slumberland Furniture
#1059966
1.7
Details
I purchased a custom sectional two months ago and the scenes of the counter already not lining up.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Delivery Service Review

Slumberland Furniture
#1029749
2.3
Details
Beds took 6 weeks to receive, was promised 2. 8 weeks for head boards, no hardware. No concern for the inconvenience they caused. Poor customer service. Will never step foot in store again. JOKE!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
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Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Short Review on March 23, 2017

Slumberland Furniture
#1024528
1.0
Details
Really disappointed in your guyses customer service I had a question she didn't really help me with
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Slumberland Furniture Customer Care Review

Slumberland Furniture
#949706
3.2
Details
Grand island and Kearney have the worst owner. She is so rude to customers when you go in either store. I will never buy from them again nor will any of my friends and family. I will make sure of it. Worst experience ever.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Don't but the care plan for your furniture as we did, costing up 397.00 for a 4000.00 sectional. Ryan at the Fort Dodge Iowa Slumberland told us everything was covered for 5 years. When we called the company 2 years later they told us they didn't cover the frame work....
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3.2
I liked
  • Sectional i purchased
#1027210
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Slumberland Furniture - Chair Review
Slumberland Furniture - Chair Review
Slumberland Furniture - Chair Review
Slumberland Furniture - Chair Review
Slumberland Furniture - Chair Review
Slumberland Furniture - Chair Review
TERRIBLE, LYING SALES - As I spent over $3K on custom furniture, sales man confirming the material I picked will uphold 2nd to leather, and will with stand two small dogs for years. Well, after a 1 year, the material is so thin, that holes will be forming shortly,...
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Anonymous
Anonymous

Don't let the dogs on the furniture. Duh.

1.0
#1023653
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My wife and I purchased a James Sofa from Slumberland in March of 2016, after 2 mounts the seat cushion on the right side started to sag. A tech came and check and ordered a new seat, another 2 months we got a new seat cushion, but while waiting for the right seat the...
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#1001782
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Slumberland Furniture - DO NOT BUY FROM SLUMBERLAND
Slumberland Furniture - DO NOT BUY FROM SLUMBERLAND
Slumberland Furniture - DO NOT BUY FROM SLUMBERLAND
We purchased a two couches that were a mixed leather blend as well as a 5 Year Warranty that went along with it. The salesman at the time assured us that these were "ten year couches, we didn't even need the warranty, etc." Now, 5 years later the couches shed so much...
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1.0
#991332
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My mother special ordered a Lazboy recliner rocker! The fumes emitting from it were making her quite ill! I had to remove the recliner from her apartment after only two hours! I brought the chair to my house, but am experiencing the same symptoms! The chair is...
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#988560
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Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
Slumberland Furniture - Italian Leather couch and chair set Kensington Collection
All seams on the chair the dye is all coming off to an ugly white colored leather underneath. Barely any use to the chair. I contacted Slumberland and they said normal wear and tear and no warranty. Seriously? We don't have kids and only sit in the chair off and on and...
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Anonymous
Anonymous

Slumberland after telling me (!) it was a possible factory defect which is not covered under any warranties, (2) it is all our fault the seams wore off. Even after telling ...

1.8
I didn't like
  • Way this was handled
#944706
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I ordered the loveseat and recliner on September 5th, 2016, and was told it would be 3 to 4 weeks. I called back the end of September and was told the 1st week of October. I called back today, the 7th of October and was told the 1st of November. I am very disappointed...
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Anonymous
Ginny

This is the worse possible place to buy furniture from. If you can get your money back do it!!! Run! Go somewhere else! I bought their Italian leather furniture and it is tras...

Anonymous
Anonymous

We purchased the same collection and were told 6 to 8 weeks. WE purchased the Labor Day weekend also. Being delivered today.

1.0
Macomb, Illinois
I liked
  • Rhodes collection
I didn't like
  • Way this was handled
#932639
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