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I bought a mattress. for my son which was not firm enough for him. We called Slumberland in Sioux Falls, SD and asked to exchange it . They would not let us exchange it! What a way to treat your customers! I will never purchase any of my furniture at Slumberland again . Worst customer service ever!!!! Add comment

I moved to a new townhome and needed two leather chairs for my great room. I saw a special advertised so I purchased two what I thought were leather recliners. After just 6 months the head rest area on both chairs began to tear. I called customer service and they sent out an inspector who took pictures and said they would get in touch with me. After 10 days with no contact I called them and they said they would get right back to me as my claim was on the top of the pile but the manager was out of the office. Waited 11 more days still no call... Read more

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I bought a bedroom set from Slumberland. The dresser and headboard were damaged when I opened the boxes I called Slumberland the next day, but, this was after their 5 day inspection period that the salesman forgot to inform us about. (We were waiting for our new flooring to be installed) Slumberland said since it was outside the 5 day time period it was my problem. My advice NEVER do business with Slumberland under any circumstances, they screwed me, they'll *** too. The other furniture I bought locally, save yourself the hassles and buy... Read more

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This store has shoddy installers. They did not install my bed right. They did not screw in the boards to the slots of my bed. They are saying that this is not important. If it isn't then why is it mentioned on the paperwork when you try to get a recall on the mattress. Their installers are unprofessional and so is there sales people. I will never buy anything from these people. They are a bunch of crooks. They are like a bunch of crooked car sales men Read more

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I had THE best time, and awesome service. Jay Brown, and Johnathan... BUT Jay made my year helping me pick out my mattress for my Great Dane and I. Business owner myself.... I was there 45 minutes tops:) 20 bazillion stars! I guess he leaves for the Eagan store next. Kudos to a great employee. Cheers, Sarah Stewart... now you want me to write more. K. The phone calls, and relationship had already started before I got there... Happy New Years, and good luck with your new puppy Jay:) Read more

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Slumberland Furniture - Review about Simmons Brampton Plush Collection Mattress from Minneapolis, Minnesota
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I recently bought a full size Brampton brand mattress set from the Saint Paul MN store. I called the store before I arrived to pick up the mattress set to verify if it was ready to b picked up and they said yes however when I got to the store only the mattress was there. They told me they would give me a$39 credit if I went to the little Canada store to pick up the box spring and since it was days before Christmas and it was my son's Christmas gift (a new bedroom set) I agreed to go pick it up. Once I got it I drove home and pulled the box... Read more

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I ordered furniture through slumberland 3 weeks ago, it was supposed to be delivered today... they called today and it wont be in until next Saturday! I want my money back, but they keep on telling me that all sales are final, the last time that I checked, sales are only final when I have my furniture, and since it is still sitting in south Dakota, I should be able to get a full refund right now. I have no furniture to sit on, and I could have furniture if they would give me my money back. They do not have good customer service, they are rude,... Read more

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I started getting bitten by bed bugs shortly after purchasing a Slumberland mattress. The problem is that they deliver new mattresses and pick up your old one in the same truck. So your new mattress might be delivered with an old infected mattress that was picked up from another customer. What is the number one reason people buy new mattresses in cities that bedbugs are epidemic? Most likely because of bedbugs. So the chances are high that your mattress will be infected unless Slumberland changes their policies. I don't know what else to... Read more

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Especially if it's on clearance. If you get the wrong product on a mattress and box spring. Please right down the dimensions asap as I did. But mark my words, it will not be the one you ordered. They are just trying to get rid of their unsold product and basically you are stuck with what you get. My dad, whom is gone now, told me to be careful when ordering from them (they did the same thing to him), they do not stand by what you read on their internet. My suggestion would be to physically see the product first in their stores and take a... Read more

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I ordered an item for my wife for our anniversary under my name and phone number for a suprise. Somehow the store ended up calling my wife repeatedly when the item came in and ruined the suprise. They spent more time worrying about getting a few dollars of commission insted of listening to what i needed and what i was buying the item for. Very disappointed Add comment

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