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  • The way this was handled1 votes
  • sales tactics1 votes
  • Customer service1 votes
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  • Nov 01
  • Furniture and Decor
  • Billings, Montana
  • Furniture
  • 1
  • 1
  • 120
  • REVIEW RATING 4/5

My wife was shopping at the store in July and was told by the sales manager that if she did not buy today she would never get the same price ever again.It should have been a sign to stay away. They have nice furniture, our price started at $11,000 and dropped to $4600.Their high pressure sales tactics are dishonest and lack integrity. I returned to the store by myself and got the same price two... Read more

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  • Oct 28
  • Furniture and Decor
  • Grand Island, Nebraska
  • Sectional Couch
  • 52
  • REVIEW RATING 4/5

I bought a leather couch in 8/13 and the ARM is peeling.I CALLED THEM N THEY TOLD ME I would have to pay to have it fixed. This is bull I also bought the 5 year protection contract. The couch was 1300.00. I told them I didn't have the money to pay to have it fixed. I am a 71 yr old women with a collapsed lung n lots of doctor bills. Why do I have to pay, they ripped me off n I want some one to... Read more

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  • Oct 09
  • Furniture and Decor
  • Cape Girardeau, Missouri
  • Poor Quality Furniture
  • 76
  • REVIEW RATING 4/5

the mark up is around 250% dont lie if your looking for a straight deal don't go to slumber-land they don't back or stand by their items being sold. i had their tech which works for pro solutions another shady business employed by them to service their chairs , came to my house after 7 sittings in the chair , he told me it was a sixty dollar chair and proceeded to point out every-flaw he was... Read more

Was this review helpful? 1 0

Im glad to see that the store I shop at in Springfield Missouri doesn't have issues. Ive been in there several times and have had a gentleman named Patrick Alf and a lady named Kim help me and they have been nothing bust simply amazing and most importantly helpful. I recommend them in our town! Very professional and respectful! Add comment

  • Jun 23
  • Furniture and Decor
  • Decatur, Illinois
  • Delivery Terms
  • 94
  • REVIEW RATING 4/5

My wife and I purchased a couch and 2 recliners from Slumberland in Decatur, IL. The salesman promised delivery on couch and 1 chair last week and other chair this week. The couch and chair came as agreed but I just talked to salesman and he is telling me 2 more weeks for my $600 LazyBoy recliner! In my opinion that is not acceptable, I don't think I would have bought it there knowing I would be... Read more

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  • Apr 28
  • Furniture and Decor
  • Furniture Set
  • 112
  • REVIEW RATING 4/5

January 2014 - I informed the extended Warranty carrier that both the Dresser and Chest have been ruined due to the extreme winter. Dry conditions have caused them to warp and look like somebody beat them with a baseball bat. A Technician came out and deemed both pieces beyond repair and eligible for replacement. In the time frame that this started, I have been dealing with Management (dating... Read more

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  • Oct 14, 2013
  • Furniture and Decor
  • Sioux Falls, South Dakota
  • Couch
  • 116
  • REVIEW RATING 4/5

I bought a couch in May of 2012 at which time I also bought the extended warranty. They were out in June because the back had fallen off it was repaired. Two months later the back again fell off with winter and having lots of family issues through the winter and summer I was not able to call until today to get it repaired I was told that since I did not report it within 14 days I had voided the... Read more

Was this review helpful? 1 0

  • Sep 18, 2013
  • Furniture and Decor
  • Palamo Power Recliner Snuggler Chair
  • 1
  • 1
  • 108
  • REVIEW RATING 4/5

While shopping in slumberland in springfield mo. I noticed a power recliner being moved to clearance area...i asked why and was told customer returned do to too large for house. I purchased this power recliner for 500.00 reg price 796.00. After having at home for about 2 weeks ...recliner makes horrible noise when reclining and sitting up. obviously rc salesman knew that it was defective and... Read more

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  • Sep 10, 2013
  • Furniture and Decor
  • Minneapolis, Minnesota
  • Reclining Sofa
  • 194
  • REVIEW RATING 4/5

Don't be trusting. I purchased a sofa and two chairs from Slumberland Furniture on 4/18/13. I also purchased the Furniture care plan. The salesman said it was a good thing to do especially since the sofa had reclining motors. They will come to your home and fix the product. You however are not give the Furniture contract to read before you purchase. The furniture was delivered and placed... Read more

Was this review helpful? 4 0

  • Aug 20, 2013
  • Furniture and Decor
  • Fargo, North Dakota
  • Queen Bed
  • 2
  • 2
  • 160
  • REVIEW RATING 4/5

When my daughter moved out to Fargo, she needed a bed. I thought it would be great to buy from a company who could deliver it right to her bedroom the day that she moved. I bought it in Bemidji, Mn three weeks ahead of time, and the help there could not have been better. The day before it was to be delivered, she called to get a time. From the Fargo store she got ever lie imaginable- that the... Read more

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